TechMoon started making water jet cutting systems in 2013. We needed one for ourselves because we were outsourcing all our cutting requirements and were tired of it. We wanted to bring this operation in-house.
The problem was that we couldn’t find anything made in America or elsewhere in the world at the quality and price point we needed. The average high quality water jet cutting machine in this country starts at over $100,000 and quickly goes up to $300,000 depending on the features involved.
So we decided to build our own because we knew a lot of other shops would also like to have a high-quality water jet cutter at an affordable price.
Built Our Own
After shopping a great many suppliers, we found a quality parts manufacturer oversees and brought the parts in. We actually spent a week with the supplier to get exactly what we wanted. Once we had the parts home, we set to work customizing the cutter and adding features to have it perform to our high standards of manufacture.
Our machine has got a lot of features on it that doesn’t come with cheaper models from China and elsewhere that we looked at.
We have built a top quality machine that American shop owners would love to have in their facilities. Consequently, we did a number of things:
- wrote the whole computer program for the system that controls the pump and the touch screen;
- added the LED stack light system on the pumps;
- documented everything so a high level of customer support and operator training can be given;
- added a full maintenance tracking program that tracks consumables;
- added touch screen diagnostic features; and
- added the cooling valve and much more!
Features the Big Boys Don’t Have
Some of these features are little things that are really helpful. Some of the big boys don’t even offer them.
Consider the cooling valve. Some of the big companies don’t even offer this, it’s an option. But we have it standard. It’s how you cool hydraulic oils with a water jet. If there is no cooling valve, someone could leave the water running after they have turned off the machine or forget to turn it on when the machine is running. With the valve, it is automatic. It is a great feature.
Another is the maintenance tracking program. It is incredible. If you’re an operator and you change something , you no longer have to be worried about tracking those changes. We have a touch screen control on the pump so when you change a part that’s a consumable, it is time and date stamped. Then later you can go look at what your current operating hours are on it and see how much time you’re getting out of it. What it allows you to do is compare brands of consumables by seeing how long they last. You might use a brand and find out we only get this many hours out of it. Then you test it against another one and find out which is the best value. Moreover the system allows you to set the estimated hours of the consumable and the system will alert the operator when the consumable is near expiration.
Great Support: We Built It, We Know It
The other great thing is that we know this machine like the back of our hand. We support it right here in the Midwest. A purchaser can come by and talk to our lead electrician or talk to our operator. That’s what’s nice about it. If you want to check it out you can come to our facility and check it out.
Also if you want training, we offer different training packages where you pay extra and we’ll train you at your facility or you could send — and there’s no charge for this — send one of your operators to our facility and they could just work beside our operator and train before you even get the machine. And we won’t charge for that, that’s free.
The good thing is you are buying from an American company. So you know we’re going to stand behind it.